About MySafeTherapy
What if getting help didn't feel so hard?
We started MySafeTherapy because most platforms felt clinical and intimidating. So we built a gentler one.
Our Story
Built by a therapist, for the people who fall through the cracks.
Sana Fatima
MBACP, MCIPD, MSc. Psychology
Founder & CEO — 15+ years of international experience in counselling, corporate wellbeing & mental health innovation
Hi, I'm Sana. I founded MySafeTherapy because I kept seeing the same gap — the space between needing help and actually getting it. Therapy was too expensive, too intimidating, or too hard to reach.
Most platforms felt cold and transactional — a booking engine with a login. I wanted something warmer: qualified therapists, clear pricing, and simple tools that support people between sessions, when they need it most.
MySafeTherapy is the platform I wished existed as a clinician — private by default, easy to start, and built around the person on the other side of the screen.
"Every feature is designed with one question: does this protect the person on the other side of the screen?"
Our Mission
Building a world where emotional wellbeing is prioritized
Daily tools and easy access to qualified therapists — so people can build resilience, manage stress, and get support when they need it.
Our Vision
"Mental health care shouldn't be reactive — it should be preventive, accessible, and woven into everyday life."
Our Core Values
Compassion First
Every interaction is rooted in empathy and genuine care.
Accessible Care
Support that's affordable, private, and easy to start.
Clinical Excellence
Evidence-based work delivered by accredited therapists.
Human Connection
Real therapists at the core. Tools support — they don't replace.
Therapy shouldn't feel like a transaction
Here's what we set out to fix.
Long waiting lists and cold intake forms
Weeks of waiting, just to fill out forms that feel like paperwork — not care.
Platforms that feel like booking a dentist
Clinical interfaces, sterile language, zero warmth. You deserve better.
The stigma of even searching for help
Just typing 'therapy near me' can feel loaded. We get it.
Pricing that feels like a privilege, not a right
Mental health support shouldn't be reserved for those who can afford luxury.
A space that meets you where you are
Four things we built the platform around.
Human-First
Real therapists at the core. Tools support the work between sessions.
Stigma-Free
Anonymous avatars, private journaling, no judgement. Your identity stays yours.
At Your Pace
Self-help tools before you're ready for sessions. No pressure, no performance.
Affordable
Therapy from £50/session, no hidden costs. Because care shouldn't be a luxury.
Built for real people, not patient profiles
You feel a lot and keep it tucked away
You don't need a breakdown to deserve support
The young minds in the scroll era
You process things deeply. Maybe you're figuring yourself out.
The "quietly distant" pairs
You care about each other. But lately, you miss each other, even while sitting side by side.
The high-functioning
The one who always has it together. But behind that calm is exhaustion.
What we stand for
"We believe therapy is a right, not a luxury"
"We believe your pace matters more than a schedule"
"We believe technology should assist, never replace, human connection"
"We believe privacy is non-negotiable"
"We believe asking for help is strength, not weakness"
Read more about how we work
Background reading on our approach, our AI safeguards, and how we compare in the UK market.
- What is MySafeTherapy?How our UK platform blends BACP-accredited human therapy with AI-guided self-help.
- Compare online therapy platforms in the UKHow MySafeTherapy compares to BetterHelp, Talkspace and other 2026 options.
- MySafeTherapy vs BetterHelp for UK usersHead-to-head — credentials, GDPR, pricing, anonymity and AI tools.
- AI mental health support platformsWhat AI mental health platforms do and which ones are safe to use.
- How to get therapy without leaving homeVideo, chat, phone and avatar-based options for UK adults.
- Confidential online therapy in the UKHow UK GDPR, encryption and avatar sessions keep your therapy private.
- How to find an online therapist in the UKBACP/UKCP/HCPC registration, formats, and typical UK fees.
- AI and therapy — a plain-English guideWhat AI can (and shouldn't) do in mental health care.
- What safe AI therapy actually looks likeOur ethics, safeguards and human-in-the-loop standard.
Ready to explore?
No commitment. No judgement. Just a safe first step.